Privacy and Personal Data Processing

Policy Last updated: October 20, 2026 VTECNOLOGIES S.A.S. (HOOTFIX), identified by tax ID NIT: 901243213-2, with its registered address at Calle 114A #58 65, Colombia, is the data controller for the personal data collected through hootfix.com, its contact forms, and its integrations with social media platforms. This policy is issued in accordance with Law 1581 of 2012 and Decree 1377 of 2013.

  1. Data we collect
    Contact form: name, email address, phone number, company, and the message you send us.
    LinkedIn integration: when a member of our team authorizes our application, we receive their LinkedIn identifier, name, profile photo, and an access token that allows us to post on their behalf. We do not collect data from other LinkedIn users, except for public comments made on our posts.
    Browsing data: basic technical information (IP address, browser, pages visited) collected via necessary cookies and, if you consent, analytics cookies.
  2. How we use your data
    To respond to inquiries and prepare commercial proposals.
    To publish and manage content on Hootfix’s LinkedIn accounts and those of team members who have provided authorization.
    To read and respond to comments on our posts, and to measure their performance.
    To improve the website and comply with legal obligations.
    We do not sell or rent personal data, nor do we use it for third-party advertising.
  3. Who we share data with
    We only share data with service providers (such as web hosting, Google Workspace, LinkedIn, and AI tools used for content creation) under confidentiality agreements, or with authorities when required by law. Some of these providers are located outside of Colombia; in such cases, we ensure that adequate levels of protection are in place.
  4. Retention and security
    We retain data for as long as it is necessary for the stated purpose or as required by law. LinkedIn access tokens are stored in an encrypted format; they are not shared and are deleted when a user revokes authorization or ceases to work with Hootfix.
  5. Your rights
    You have the right to access, update, rectify, and delete your data, revoke your authorization, request proof of such authorization, and file complaints with the Superintendency of Industry and Commerce (Superintendencia de Industria y Comercio). You may also revoke our application’s access at any time via your LinkedIn settings (Settings > Data privacy > Permitted services).
  6. How to exercise your rights
    Please write to us at privacidad@hootfix.com, including your name, your request, and your preferred contact method for our response. We respond to inquiries within a maximum of 10 business days and to complaints within a maximum of 15 business days.
  7. Changes
    Any changes will be posted on this page, along with the date they were last updated.